Refund Policy
At Ratni Finserv Private Limited, we are committed to providing exceptional financial advisory services to our clients in India. We understand that circumstances may change, and you may wish to request a refund. Please find our refund policy outlined below:
1. Eligibility for Refund
Clients are entitled to a complete refund of the fees paid for our services, excluding applicable taxes, under the following conditions:
– The refund request is made within 10 days from the date of payment.
– Services have not been utilized or initiated beyond preliminary consultations.
2. Process for Requesting a Refund
To initiate a refund, clients must follow these steps:
1. Contact Us: Send a written request to our customer service team at contact@ratnifinserv.com or call us at +91 9319200663. Please include your name, contact information, and details of your payment.
2. Verification: We will verify your payment and the eligibility for the refund.
3. Refund Issuance: Once verified, the refund will be processed within 14 business days, excluding applicable taxes.
3. Non-Refundable Fees
– Fees paid towards taxes or any third-party services are non-refundable.
– No refunds will be issued for services rendered beyond the initial consultation period.
4. Amendments
Ratni Finserv Private Limited reserves the right to amend this refund policy at any time. Any changes will be communicated through our website and will take effect immediately upon posting.
5. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
– Email: contact@ratnifinserv.com
– Phone: +91 9319200663
– Address: 26/27, 4th Floor, B1 Community Centre, Janakpuri, New Delhi, Delhi, 110058
Thank you for choosing Ratni Finserv Private Limited. We appreciate your trust in us and are committed to providing you with excellent service